Are you a charity or a not-for-profit company? No, we are a normal company and we do make a small profit on the services, products and subscription we offer - that's how we survive and fund the research that we do. However, our main aim is to help people with their health and we do all we can to keep our costs down to a minimum. For example, our Subscription Service requires us to do a lot of ongoing research, and this takes a lot of time and money. We have to recover that so that we can continue to offer our service at a very low price.
Why should we trust what you say? We think the best way to answer this is that you should trust the research, studies and trials that have and are taking place. Most of these are run by well known and respected medical doctors and professionals, many of which have won industry awards - we suggest you read their research and make up your own mind. Don't just accept what we say, trust the ever growing research, studies and trials, but make sure you read the good ones as some can be biased due to conflicts of interest. We have been researching fasting and restrictive eating for well over 30 years now, but we would encourage you to seek out other information, indeed that’s one of the reasons why we offer our Subscription Service, to provide you with the outcomes of such independent and unbiased research, studies and trials on everything wellbeing related. We will also show the positive and negative studies. All of this information comes from 3rd parties and sources other than us, so we encourage you to cross reference what we are sending you. Indeed, we will always reference the source of research, studies and trials in any of our communications with you - that's very important.
Aren't you just selling yet another fad diet that simply does not work? No, our aim is to help people with their chronic health conditions, that’s our number one goal. Fasting and restrictive eating does work, we would suggest you read the fasting pages and download our Free Fasting Guide, but if fasting is not for you then that’s fine, and we wish you well with your health.
Do you offer loyalty discounts? Yes, we offer a loyalty discount program. When you register and as you buy plans and services you earn points, and you can then use those points to receive discounts from your future orders. Please visit our Loyalty Program page on our web site and mobile app to find out more about this program.
What do I do if I am taking medication or supplements prescribed by my doctor or healthcare professional? This is a simple one - you continue to take your prescribed medication and supplements and work with your doctor or healthcare professional who will advise you when and if you should reduce or stop your medication or supplements. Please do not just stop your medication or supplements yourself, as this could be dangerous! Always work together with your doctor or healthcare professional. If you intend to follow one of our Chronic Health or Lifestyle Plans, let them know what you are doing and work with them. They may be sceptical, many professionals still are, but there is also a growing number of doctors and healthcare professionals who now see the benefits of fasting, intermittent fasting, restrictive eating, probiotics and supplementation.
Do you offer referral discounts? Yes, we offer a referral discount program. When you refer a colleague, friend or family member to us and they make a purchase, both you and the person you referred can enjoy a discount on your next purchase. Please visit our Referral Page on our web site and mobile app to find out more about our Referral Program. We encourage you to refer us which benefits you and those you refer!
How can I contact Genesis Natural Healing through WhatsApp? You can reach out to Genesis Natural Healing via WhatsApp for quick help, updates, or support regarding our services and products. Simply save our WhatsApp number and send us a message to get in touch with our team.
Is WhatsApp a secure platform for communication? WhatsApp provides end-to-end encryption for messages, ensuring that only the sender and recipient can read the messages. This encryption helps protect your conversations from being accessed by unauthorized parties, enhancing the security of your communication on the platform.